Privacy Policy

Last updated: October 31, 2025

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is Ahmet Kalebas, Kaskelstr. 53, 10317 Berlin, Email: privacy@lumo.guru.

2. Processing of Personal Data

We process personal data that you provide to us during registration and use of our app. This includes in particular name, email address, information about your relationship, and usage data.

3. Purpose & Legal Basis

Provision of the app (Art. 6(1)(b) GDPR) User support (Art. 6(1)(b) GDPR) Improvement of services through anonymized statistics (Art. 6(1)(f) GDPR)

4. Storage Duration

Your data will be stored as long as necessary for the purposes mentioned above. Statutory retention periods remain unaffected.

5. Disclosure to Third Parties

Your data will only be disclosed if this is necessary for contract fulfillment, we are legally obligated to do so, or you have consented.

6. Your Rights

You have the right to: • Receive information about your stored data (Art. 15 GDPR) • Have incorrect data corrected (Art. 16 GDPR) • Have data deleted (Art. 17 GDPR) • Restrict processing (Art. 18 GDPR) • Request data portability (Art. 20 GDPR) • Object to processing (Art. 21 GDPR) For further inquiries, contact us at: privacy@lumo.guru

7. Contact Form & Support

If you send us inquiries via email or contact form, your information will be stored for processing the inquiry and for follow-up questions (Art. 6(1)(b) GDPR).

8. Cookies & Tracking

Our app only uses technically necessary cookies. For analysis purposes, we use anonymized statistics tools that do not store personal data.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

10. Right to Complain

You have the right to lodge a complaint with a supervisory authority – typically the data protection officer of your place of residence or the Berlin Commissioner for Data Protection and Freedom of Information.

11. Changes to Privacy Policy

We reserve the right to adapt this privacy policy to accommodate changed legal situations or new app features. The current version is always available at this link.

12. Data Deletion Instructions

You have the right to request the complete deletion of your personal data at any time in accordance with Art. 17 GDPR (Right to Erasure). You can delete your data in two ways: • Via the app: Go to Profile Menu → Account Settings → "Delete Account" • Via email: Send a deletion request to support@lumo.guru After deletion, all your personal data will be permanently removed from our systems within 30 days. Please note that we may be required to retain certain data for legal reasons (e.g., accounting obligations) for a limited period.